We've provided on-site service and support for Novell since 1990. It was one of the first products we gained Certification for.

At one time we installed about 1 Novell server a week. Today, we don't actually do alot of Novell installs, but we do still provide service and support for a number of clients that still run Novell.

Bottom line, if you're one of those companies still running Novell, we can easily provide you with quick, professional, cost effective Novell skill when needed.

We can help you maintain and keep those servers running, to get as much of your investment out of those systems as possible.

We stand behind our work, if we can't fix it, we won't write a bill.
Server billing rate is billed at $ 93. dollars an hour, general computer repair is $ 70. dollars an hour.

Novell Service Contracts

Already have a number of Linux servers running, need to have some one keep them running correctly? We have a couple of products for that:

• On-site service contract
• Remote service contact
• Remote monitoring contract

Each product has it's own place, offering differing types of service based on your company's needs and budget.

On-site service contract

Just like car insurance, if something happens to that server or workstation, we'll come to your site and fix it, period. Depending on the issue, we may or may not bring the server to shop. In either case, we'll get that system up and running the way it was.

 Remote service contracts

In some cases due to travel constraints, we perform these services remotely. Unlike on-site contracts, this type of service is ususally restricted to managing system and user resources, not emergency services.

 Remote monitoring

The server or system is setup to email our shop if and when problems occur. In addition, we'll login once a month and make sure the system is looking and running correctly, and notify you of any problems before they happen.

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Special Offers

If you buy a block of 100 hours, you get $10.00 off of each hour, from $ 70. dollars per hour to
$ 60. dollars per hour and no travel. This is a $1000 savings on labor alone!

Special Offers

One way to lower your annual IT costs is to buy the on-site computer support service contract.

  Copyright Kel-Tek Inc. 2002